Deployment & updates
NeuralX provisions and updates software on certified appliances. Release and patch commitments are defined in the SLA for your plan.
Service terms
Plain-Language terms. Full transparency.
Hereโs a high-level summary of how we deliver NeuralX Vision โ commercial terms, responsibilities and support. Full legal terms, SLA, and data terms are available on request.
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Support & maintenance
Subscriptions include support and maintenance. Coverage, response targets, and any on-site options depend on plan and region (see SLA).
Changes, renewals & cancellation
Subscription changes and cancellation terms are defined by your order form and Master Terms, including any notice period, minimum term, and data export options.
Data, security & privacy
Data handling, retention and access controls are governed by our Security/Privacy terms and (where applicable) a DPA.